Service Delivery Policy
Learn how we deliver our digital services and ensure instant access to Stocxer AI platform.
Digital Service Platform
Stocxer AI is a 100% digital platform providing AI-powered market analytics and trading signals. There are no physical products or shipping involved. All services are delivered instantly through our web platform.
How Our Services Are Delivered
Account Creation
Upon successful registration, your Stocxer AI account is created instantly and you gain immediate access to our platform.
Service Activation
All features and tools become available immediately after account verification. Premium features are activated instantly upon subscription payment confirmation.
24/7 Access
Our platform is accessible 24/7 from any device with internet connection. No downloads or installations required.
Service Availability
Instant Activation
- Free trial access: Immediate
- Subscription activation: Within 5 minutes
- Credit purchases: Instant
- Feature upgrades: Real-time
Platform Uptime
- 99.9% uptime guarantee
- Global CDN for fast access
- Scheduled maintenance notifications
- Backup systems for reliability
Access Requirements
Technical Requirements
- • Modern web browser (Chrome, Firefox, Safari, Edge)
- • Stable internet connection
- • JavaScript enabled
- • No special software required
Supported Devices
- • Desktop computers (Windows, Mac, Linux)
- • Laptops and tablets
- • Mobile phones (responsive design)
- • Any device with web browser
Service Interruptions
Planned Maintenance
We perform scheduled maintenance during low-traffic hours (usually 2:00 AM - 4:00 AM IST) with advance notice via email and platform notifications.
Unexpected Outages
In rare cases of unexpected service interruptions, we work to restore service within 2 hours and provide compensation for premium subscribers if downtime exceeds 4 hours.
Status Updates
Real-time service status is available at status.stocxer.ai and through our support channels.
Need Help?
If you experience any issues with service delivery or platform access, our support team is here to help.
Last updated: January 2026